Carolina Lagunas is a seasoned professional with a wealth of experience in diverse roles, including Traffic Manager, Drug and Alcohol Program Manager/Coordinator, Contractor, and Office Manager. This extensive background equips her with the unique ability to manage multi-disciplinary projects and navigate complex challenges effectively.

Currently, Ms. Lagunas serves as the Director of DOT Regulatory Affairs and Vehicle Safety, where she provides comprehensive assistance and resolution of problems related to drug and alcohol testing requirements. Her responsibilities include:

• Measuring and analyzing performance indicators.

• Escalating and resolving critical issues as needed.

• Reviewing Third-Party Administrator (TPA) invoices for accuracy.

• Managing the filing and follow-up of drug and alcohol test results.

Ms. Lagunas oversees training at over 400 active locations under the Federal Motor Carrier Safety Administration (FMCSA) and Federal Transit Administration (FTA). She provides guidance on:

• Identifying employees considered safety-sensitive under DOT regulations.

• Taking necessary actions before placing employees in safety-sensitive positions.

• Meeting training requirements for safety-sensitive roles under various DOT regulations.

• Managing compliant random testing programs.

Her focus lies in supporting companies that require administrative expertise, operational management, and solutions to complex challenges within the dynamic fields of FTA, FMCSA, and FRA drug and alcohol regulations.

Previously, Ms. Lagunas worked as a contractor for the Federal Motor Carrier Administration (FMCSA), where she:

• Communicated with new entrant motor carriers via multiple channels to promote compliance and accountability.

• Maintained and updated various databases.

• Ensured all documentation was scanned and uploaded into the National

• Database Electronic Documentation Management System (EDMS).

Database Electronic Documentation Management System (EDMS). Since joining TSI in February 2020, Ms. Lagunas has been actively involved in teaching courses on Substance Abuse Management and Program Compliance, as well as Reasonable Suspicion and Post-Accident Testing Determination. Her expertise and dedication have made her a trusted resource in the field of DOT regulatory affairs and vehicle safety.